Privacy Policy and SMS Terms

North Bethesda Chiropractic and Physical Health, LLC, DBA My Favorite Doctor Chiropractic in Rockville (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This policy explains what information we collect, how we use it, and your rights regarding your information.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name
Phone number
Email address
Date of birth
Appointment details

Age Restriction

Only people who are over 18 years old will be contacted.

Health Information

Information related to your care, provided during intake or treatment.

Technical Information

IP address
Browser type
Device type
Website usage data through cookies and tracking tools

2. How We Use Your Information

We use collected information to:

Schedule and confirm appointments
Provide healthcare services
Send appointment reminders and care-related updates
Process billing and insurance claims
Respond to inquiries
Improve our website and services
Comply with legal and regulatory requirements

We do not sell personal information to third parties.

3. SMS Opt-In and Communication

By providing your mobile phone number and consenting to receive text messages, you agree to receive SMS communications from My Favorite Doctor Chiropractic related to:

Message Type Disclosure

By providing your mobile number, you agree to receive SMS messages from My Favorite Doctor Chiropractic related to:

Appointment confirmations
Appointment reminders
Scheduling updates
Follow-up care instructions
Billing notifications

These messages are service-related and not promotional.

Message Frequency Disclosure

Message frequency may vary depending on your appointments, account activity, and communication needs.

Message & Data Rate Disclosure

Message and data rates may apply based on your mobile carrier and plan.

4. Opt-Out Instruction

You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications unless you provide new consent.
For assistance, reply HELP or contact us at:

My Favorite Doctor Chiropractic – Rockville
Phone: 240-866-9792

Consent to receive SMS messages is not a condition of receiving medical services.

5. Cookie and Tracking Practices

Our website may use cookies and similar tracking technologies to:

Enhance user experience
Analyze website traffic
Improve website functionality

You may adjust your browser settings to refuse cookies; however, some features of the site may not function properly.

6. Data Security and Handling

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Access to personal information is limited to authorized personnel who require the information to perform their job duties.

7. User Rights

You have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information where permitted by law
Withdraw consent for SMS communication at any time

To exercise these rights, contact us using the information below.

8. Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

9. Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

Delivery of SMS messages is subject to effective transmission by your mobile carrier and is not guaranteed. My Favorite Doctor Chiropractic is not responsible for message delays or failures caused by mobile carriers or technical issues beyond our control.

10. Contact Information

My Favorite Doctor Chiropractic
Rockville Office
5206 Nicholson Ln, Kensington, MD 20895
Phone: 240-866-9792
Website: www.atmyfavoritedoctor-rockville.com